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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joni Barnhart

August 18, 2025

5  out of  5
rating by Joni Barnhart
"Mary is a very good agent that State Farm in Washington she’s amazing. She goes above and beyond to help people reach what they’re looking for as far as their insurance and Claims just whatever is needed so I just want to let Grace know that she’s gotten an amazing associate that works with her. Thank you Mary for everything you’ve done for me. You are absolutely a genuine person and very polite and respectful thank you Joni Barnhart."
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Mynochral Creator

August 15, 2025

5  out of  5
rating by Mynochral Creator
"I had a great interaction with Mary Grace Ney, when I needed to update part of our policy. Very responsive, professional, and efficient. This is why we've been with SF for so many years!"
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Casey Camba

August 14, 2025

4  out of  5
rating by Casey Camba
"Agent was friendly and willing to clarify details and answer questions"
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
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Melissa Saflor

August 12, 2025

5  out of  5
rating by Melissa Saflor
"Thank you mary, for customer service care.:)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Violet Bugge

August 12, 2025

5  out of  5
rating by Violet Bugge
"Good communication"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Cyndi Petty

August 7, 2025

5  out of  5
rating by Cyndi Petty
"The service that was given today and every time I call was very friendly,helpful and the best customer service I needed. The whole office is always very nice and helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Saphire Sabol

August 7, 2025

5  out of  5
rating by Saphire Sabol
"Very helpful, so responsive, I greatly enjoy working with Mary!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jaime Esquivel

August 4, 2025

5  out of  5
rating by Jaime Esquivel
"Had an amazing experience with Grace Bocalan from State Farm. Renters insurance was easy. She was very thorough, helpful, insightful, and accommodating. Best experience ever getting my insurance from her. Thank you Grace."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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A A

August 4, 2025

1  out of  5
rating by A A
"I wouldn’t recommend anyone this girl, she isn’t helpful at all. Do Not Come Here For Incurrence"
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right."
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Mariana

July 29, 2025

5  out of  5
rating by Mariana
"I had an excellent experience working with Mary. Shopping for car insurance initially felt overwhelming, but Mary guided me through the entire process with patience and care. Her extensive knowledge and dedication were evident as she worked diligently to find a policy that best suited my needs. Mary is not only professional and personable, but she also brings a warm, approachable energy that makes the experience enjoyable. Her outstanding customer service truly sets her apart. I highly recommend Mary to anyone seeking expert insurance assistance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lauren Bocalan

July 24, 2025

5  out of  5
rating by Lauren Bocalan
"Way to go, Mom! I love you!"
We responded:
"This is such a precious review for me...I love you more and the mostest :)"
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Otto Bruun IV

July 24, 2025

5  out of  5
rating by Otto Bruun IV
"Super friendly, Grace and Mary are wonderful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lydia Gutierrez-Skinner

July 15, 2025

5  out of  5
rating by Lydia Gutierrez-Skinner
"Mary was most helpful even though I called minutes before 5pm, she answered my question and reviewed my coverage, excellent customer service, very professional."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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tee

July 10, 2025

5  out of  5
rating by tee
"My agent was to the point and clear, very helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brian Fraga

July 9, 2025

5  out of  5
rating by Brian Fraga
"Mary was able to save use 2500 dollars on our house and car insurance. Very professional to work with and easy to communicate our needs"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Julio Gomez

July 8, 2025

5  out of  5
rating by Julio Gomez
"I have had Grace as my State Farm agent since August of 2019. Awesome group really informative highly recommended them."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Julie Cullum

July 2, 2025

5  out of  5
rating by Julie Cullum
"With ANY question @ ANY time Grace Bocalan & her staff are there for me. Love that they are local,you can actually talk to a person everytime you call!! This State Farm Ins.Co. is like talking to family, that's how they make you feel. Love them, they are 'real people ' 👌👍❤️"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We are honored to be like family, we care for you like family! "
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Taneekah Fortune

June 30, 2025

5  out of  5
rating by Taneekah Fortune
"10/10 recommend"
We responded:
" love ya!"
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Ellie Schultz

June 26, 2025

5  out of  5
rating by Ellie Schultz
"They have been so helpful and easy to work with for years now!"
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V T

June 25, 2025

5  out of  5
rating by V T
"I’ve been with State Farm for over a decade and the responsiveness of the agent, Taneekah, has been wonderful. She got right to the heart of what I needed and has been able to connect back with me in less than 24 hours on questions, quotes, etc."
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Kevin Kaestner

June 23, 2025

5  out of  5
rating by Kevin Kaestner
"Taneekah was very patient with me as I looked to move several policies and quickly provided options and comparisons to help us in deciding what route to go with our insurance needs. Couldn't have been easier to deal with, and very helpful and responsive."
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Ashley Rivera

June 23, 2025

5  out of  5
rating by Ashley Rivera
"Taneekah is always very helpful, informative and very quick to respond! Always had a great experience with Taneekah and the whole team! Def recommend their services."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Synder James

June 23, 2025

5  out of  5
rating by Synder James
"Absolutely love working with this office! I've been with them for a couple of years now. Taneekah is absolutely awesome! She's been helping me with all of my policies from the start and almost seems to know each one by heart. It's nice to work with a company that actually makes you feel like you have a partner in making sure that you can provide the best future for yourself or your loved ones. Thank you, Taneekah (and State Farm)."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re happy with the service that Taneekah and our State Farm office has been giving you. If you ever have any questions or need assistance, we’re here to help and take care of your insurance needs! Best!"
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Sylvia Wyman

June 23, 2025

5  out of  5
rating by Sylvia Wyman
"Mary has been a great help with both my homeowners and car policies through Grace Bocalan's State Farm office. She always responds promptly to my concerns and she is very cordial in handling any questions which is greatly appreciated!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Pat McDonald

June 23, 2025

5  out of  5
rating by Pat McDonald
"Very helpful with what I wanted to accomplish. Great insurance agency you will not go wrong by selecting them.!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"