State Farm® Insurance Agent Grace Bocalan

"Was looking to get a quote for 2 vehicles, Grace called me and helped me figure things out. Very helpful and informative."

"Great service!"

"I recently just moved from Everett, WA. and I had Grace Bocalan and her office staff for the past 7 years. I never had any problems or issues with my car/home insurance and their office was top notch and always helpful."

"Mary has always been a great help. Wonderful customer service !"

"Thank you so much Mary for your help your so nice."

"I enjoy Grace and her staff. Grace takes the time to make sure you understand every aspect of the product. She is knowledgeable and professional. The environment is comfortable as well."

"Best help # 1"

"This particular State Farm has always maintains professionalism throughout my time with them. They made the transition to move from another agent to Grace's office very smooth and fixed issues we had had with the other agent.and her employees. Best move we made! When I visit they greet me and solve or help me with any all concerns. Grace and staff always takes their time and listen to me, not trying rush me out. Thank you for your service..."

"The service that was given today and every time I call was very friendly,helpful and the best customer service I needed. The whole office is always very nice and helpful."

"Mary Grace Ney at State Farm on Colby is great. With the rising costs on insurance over the last several years, I switched over from over 30 years with Allstate to State Farm last year 2023. Although my premiums have increased, I still save $$$ that I would have been spending at Allstate. Mary went over my plan with me to show me where I'm sort and where I'm heavy on coverage and the % of increases and why. She is very transparent (which I like and appreciate). I like how it's not all business whenever I go in there. It makes me feel more like a person and not just a #. I haven't had to file a claim, but if I did, I'm 100% confident that Mary would be there to help me through my situation. So final thoughts, if you are out there getting squeezed for $$$ on your insurance, then call Mary at State Farm and get a quote."

"I have been a customer of Grace and her staff for years. Excellent team with excellent service!"

"Geace and here entire team have been so helpful! Lucas,Tameka, and Mary have all been so quick to respond and seem to always have the right answer for my many questions. My family has worked sith Grace and her office since they move to the Everett Area in 2005, and it’s been the best decision we have made!"

"Very helpful all the time, thanks for all your help!"

"Very helpful and knowledgeable about the policy."

"thank you so much mary,, your excellent!!!!! you help us so much !! have a nice day!"

"I always get all the help I need,😃😃!"

"Wonderful staff at this office! I was with them for years and they treated me incredibly well!"

"Thank you so much, Mary, for reaching out and asking if I would like a free quote! You are saving me so much money. My other auto insurance company went up $20 a month. I’m so happy to hear you can save me over $110 a month! You were a pleasure to speak with over the phone and so quick, I was able to get this set up on my lunch break :)"

"Very kind people. Also very understanding of people’s financial situations. They are very quick to return calls as well if they don’t answer the phone or if you call after business hours."

"Being with State Farm at Graces location was great. They took wonderful care of me and were always very kind."

"My family has always had a great relationship with Grace Bocalan and her office. Always friendly and quick to help."

"Good customer service during office hours but the automated tools after hours are useless. 👍"

"I have been with Grace and her team for nearly 20 years. They are very friendly and always willing to help you with your requests or clarify any concerns you may have. Their ability to answer questions is prompt and I've never struggled to get help with something, this whole time. For example, just today, Mary helped me add a policy, over the phone, for our new vehicle and for my spouse very quickly and answered all my additional (potentially tough) questions very succinctly and easily. Thank you very much!"

"Thank You Mary for the help."

"TERRIBLE! If you value your sanity do not use this office for your insurance needs. They have screwed me around for 6 months and I finally had enough and canceled. Office staff is extremely rude and will blatantly lie to you, and when you question the lie they get angry and yell that they never said that (I record my calls...). When I started my policy for just liability 6 months ago, I was paying $50/month. It has steadily gone up to $90/month with no accidents or tickets on my record. They sneakily added on some optional coverage without my knowledge or consent and lied to me when I called to ask about it. Oh and to top it all off, the actual agent Grace Bocalan, I don't think she even exists. I've called and emailed the office numerous times over the past 6 months and I am always told some story about why she is out of the office. I ask for a call back and they tell me she will be out of the office the entire month. I have never spoked with or seen her and she is supposed to be my agent."