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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thomas Lacey

December 2, 2024

5  out of  5
rating by Thomas Lacey
"Excellent customer service! I’ve been going to Grace’s office for over ten years and recommend anyone to go through them if they’re seeking out new insurance coverage."
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Esra Alameedi

November 20, 2024

5  out of  5
rating by Esra Alameedi
"Mary was so kind and helped me with resolving my issue!"
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Saulo Mijangos

November 16, 2024

5  out of  5
rating by Saulo Mijangos
"I was cared for by Mary Grace Ney and received very good treatment, always friendly, respectful and very good humor."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Samar Malik

November 15, 2024

5  out of  5
rating by Samar Malik
"Grace and her team have helped insure our cars and homes and have been nothing short of extraordinary. Her office offers friendly service, prompt communication, and a genuine willingness to help for anything that comes up. I would recommend Grace’s office to anyone!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Warmest regards to you both!"
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Tyler Lindberg

November 15, 2024

5  out of  5
rating by Tyler Lindberg
"Excellent services"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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jgwen coleman

November 14, 2024

5  out of  5
rating by jgwen coleman
"Thank you, Mary Grace, for all your help and advice on all my policies. You are the best insurance agent I have ever worked with. Judy"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Raul Gonzalez

November 14, 2024

5  out of  5
rating by Raul Gonzalez
"Was looking to get a quote for 2 vehicles, Grace called me and helped me figure things out. Very helpful and informative."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ann Plotnick

November 7, 2024

5  out of  5
rating by Ann Plotnick
"Great service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mike Swisher

November 6, 2024

5  out of  5
rating by Mike Swisher
"I recently just moved from Everett, WA. and I had Grace Bocalan and her office staff for the past 7 years. I never had any problems or issues with my car/home insurance and their office was top notch and always helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Brad Denby

October 17, 2024

5  out of  5
rating by Brad Denby
"Mary has always been a great help. Wonderful customer service !"
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Maxima De Vera

October 16, 2024

5  out of  5
rating by Maxima De Vera
"Thank you so much Mary for your help your so nice."
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Mary Lyons

October 16, 2024

5  out of  5
rating by Mary Lyons
"I enjoy Grace and her staff. Grace takes the time to make sure you understand every aspect of the product. She is knowledgeable and professional. The environment is comfortable as well."
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Billy Pressey

September 9, 2024

5  out of  5
rating by Billy Pressey
"Best help # 1"
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Cya A

August 25, 2024

5  out of  5
rating by Cya A
"This particular State Farm has always maintains professionalism throughout my time with them. They made the transition to move from another agent to Grace's office very smooth and fixed issues we had had with the other agent.and her employees. Best move we made! When I visit they greet me and solve or help me with any all concerns. Grace and staff always takes their time and listen to me, not trying rush me out. Thank you for your service..."
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Cyndi Petty

August 23, 2024

5  out of  5
rating by Cyndi Petty
"The service that was given today and every time I call was very friendly,helpful and the best customer service I needed. The whole office is always very nice and helpful."
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joel

August 21, 2024

5  out of  5
rating by joel
"Mary Grace Ney at State Farm on Colby is great. With the rising costs on insurance over the last several years, I switched over from over 30 years with Allstate to State Farm last year 2023. Although my premiums have increased, I still save $$$ that I would have been spending at Allstate. Mary went over my plan with me to show me where I'm sort and where I'm heavy on coverage and the % of increases and why. She is very transparent (which I like and appreciate). I like how it's not all business whenever I go in there. It makes me feel more like a person and not just a #. I haven't had to file a claim, but if I did, I'm 100% confident that Mary would be there to help me through my situation. So final thoughts, if you are out there getting squeezed for $$$ on your insurance, then call Mary at State Farm and get a quote."
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Wyatt Parker

August 21, 2024

5  out of  5
rating by Wyatt Parker
"I have been a customer of Grace and her staff for years. Excellent team with excellent service!"
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Kay

August 17, 2024

5  out of  5
rating by Kay
"Geace and here entire team have been so helpful! Lucas,Tameka, and Mary have all been so quick to respond and seem to always have the right answer for my many questions. My family has worked sith Grace and her office since they move to the Everett Area in 2005, and it’s been the best decision we have made!"
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David Schmidt

August 16, 2024

5  out of  5
rating by David Schmidt
"Very helpful all the time, thanks for all your help!"
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justin miramontez

August 9, 2024

5  out of  5
rating by justin miramontez
"Very helpful and knowledgeable about the policy."
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Che_ken23@yahoo.com Kenne22

August 9, 2024

5  out of  5
rating by Che_ken23@yahoo.com Kenne22
"thank you so much mary,, your excellent!!!!! you help us so much !! have a nice day!"
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Chris pore

August 8, 2024

5  out of  5
rating by Chris pore
"I always get all the help I need,😃😃!"
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Tanner Stevens

July 17, 2024

5  out of  5
rating by Tanner Stevens
"Wonderful staff at this office! I was with them for years and they treated me incredibly well!"
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Rochelle Spoelstra

June 26, 2024

5  out of  5
rating by Rochelle Spoelstra
"Thank you so much, Mary, for reaching out and asking if I would like a free quote! You are saving me so much money. My other auto insurance company went up $20 a month. I’m so happy to hear you can save me over $110 a month! You were a pleasure to speak with over the phone and so quick, I was able to get this set up on my lunch break :)"
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Felicia Rayevich

June 25, 2024

5  out of  5
rating by Felicia Rayevich
"Very kind people. Also very understanding of people’s financial situations. They are very quick to return calls as well if they don’t answer the phone or if you call after business hours."