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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tanner Stevens

July 17, 2024

5  out of  5 rating by Tanner Stevens
"Wonderful staff at this office! I was with them for years and they treated me incredibly well!"
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Rochelle Spoelstra

June 26, 2024

5  out of  5 rating by Rochelle Spoelstra
"Thank you so much, Mary, for reaching out and asking if I would like a free quote! You are saving me so much money. My other auto insurance company went up $20 a month. I’m so happy to hear you can save me over $110 a month! You were a pleasure to speak with over the phone and so quick, I was able to get this set up on my lunch break :)"
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Felicia Rayevich

June 25, 2024

5  out of  5 rating by Felicia Rayevich
"Very kind people. Also very understanding of people’s financial situations. They are very quick to return calls as well if they don’t answer the phone or if you call after business hours."
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Danielle Eneix

June 18, 2024

5  out of  5 rating by Danielle Eneix
"Being with State Farm at Graces location was great. They took wonderful care of me and were always very kind."
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Eliza Klett

June 14, 2024

5  out of  5 rating by Eliza Klett
"My family has always had a great relationship with Grace Bocalan and her office. Always friendly and quick to help."
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Declan Vogt

June 13, 2024

5  out of  5 rating by Declan Vogt
"Good customer service during office hours but the automated tools after hours are useless. 👍"
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Rick Huang

June 13, 2024

5  out of  5 rating by Rick Huang
"I have been with Grace and her team for nearly 20 years. They are very friendly and always willing to help you with your requests or clarify any concerns you may have. Their ability to answer questions is prompt and I've never struggled to get help with something, this whole time. For example, just today, Mary helped me add a policy, over the phone, for our new vehicle and for my spouse very quickly and answered all my additional (potentially tough) questions very succinctly and easily. Thank you very much!"
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Carl

June 12, 2024

5  out of  5 rating by Carl
"Thank You Mary for the help."
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Bryce Cooley

May 15, 2024

1  out of  5 rating by Bryce Cooley
"TERRIBLE! If you value your sanity do not use this office for your insurance needs. They have screwed me around for 6 months and I finally had enough and canceled. Office staff is extremely rude and will blatantly lie to you, and when you question the lie they get angry and yell that they never said that (I record my calls...). When I started my policy for just liability 6 months ago, I was paying $50/month. It has steadily gone up to $90/month with no accidents or tickets on my record. They sneakily added on some optional coverage without my knowledge or consent and lied to me when I called to ask about it. Oh and to top it all off, the actual agent Grace Bocalan, I don't think she even exists. I've called and emailed the office numerous times over the past 6 months and I am always told some story about why she is out of the office. I ask for a call back and they tell me she will be out of the office the entire month. I have never spoked with or seen her and she is supposed to be my agent."
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Dah Hopper

April 10, 2024

3  out of  5 rating by Dah Hopper
"Overall I have had a good experience with State farm insurance. My rates are very good. But...... Recently someone hit my car and totalled it. It was the other drivers fault. I spent hours on the phone over a two week period taking care of things that the State Farm agents should have been doing. I am frustrated but I'll stay with them for now."
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Cyndi Petty

April 8, 2024

5  out of  5 rating by Cyndi Petty
"The service that was given today and every time I call was very friendly,helpful and the best customer service I needed. The whole office is always very nice and helpful."
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Sarah Mikesell

April 8, 2024

5  out of  5 rating by Sarah Mikesell
"Mary, in Grace's office, is a pleasure to work with. On a claim that's bigger than I've ever had..she's been a local contact that has helped guide me when unsure what's next..and always with patience for my lack of knowledge! 🙂"
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Omar Lazaga

April 5, 2024

5  out of  5 rating by Omar Lazaga
"We have been with Grace for about 5 years and she’s always been so helpful and friendly. She answers any questions we have and gets the job done quick. She is wonderful with clarifying things and making sure we get the best service. Overall, the best!"
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DEBBIE JANES

April 3, 2024

5  out of  5 rating by DEBBIE JANES
"Mary grace nay provides excellent customer service with a beautiful genuine smile. Keep up the great work. She is a pleasure to deal with. You should have more employees just like her."
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Josh Kimbler

April 2, 2024

3  out of  5 rating by Josh Kimbler
"Friendly and helpful , good service."
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Cora Kroeger

April 1, 2024

5  out of  5 rating by Cora Kroeger
"Very professional!"
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Alicia Denham

March 29, 2024

5  out of  5 rating by Alicia Denham
"Mary was very helpful and was able to answer my questions. Very professional."
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Joe Dumo

March 29, 2024

5  out of  5 rating by Joe Dumo
"Everyone in Grace Bocalan’s State Farm Insurance are very helpful and knowledgeable. Most of the time it is Mary who assisted me with all my insurance needs. Thank you! I never have to worry!!"
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Mechelle Wilmot

March 28, 2024

5  out of  5 rating by Mechelle Wilmot
"It is a pleasure working with Mary Ney. She is very kind and very knowledgeable. She definitely has our backs. Truly genuine!!!"
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Juliet P

January 25, 2024

5  out of  5 rating by Juliet P
"Mary Ney was very kind, and helpful through our phone call. She's always prepared to give me answer to my questions. Kudos to her. Keep up the good work."
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Laras Maulidia

January 3, 2024

5  out of  5 rating by Laras Maulidia
"With them since 2020! Friendly staff and fast response"
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Beverly B

September 17, 2023

5  out of  5 rating by Beverly B
"They have gone over and beyond to help me! Once when I ran out of gas!!"
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MARY NEY

May 9, 2023

5  out of  5 rating by MARY NEY
"THE BEST INSURANCE PROVIDER IN THE AREA"
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Jenny Jezek

April 25, 2023

5  out of  5 rating by Jenny Jezek
"Grace’s office is always helpful, attentive, and it’s a pleasant experience whenever I need something. They are very accommodating and I’m so glad I switched to them!"
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Ador Bocalan

February 22, 2023

5  out of  5 rating by Ador Bocalan
"Everett’s best insurance agent!!!"