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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hieu Mai

March 19, 2025

5  out of  5
rating by Hieu Mai
"Very friendly office and professional"
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Sue Acton

March 18, 2025

5  out of  5
rating by Sue Acton
"I have been with Grace for over 30 years and would never go anywhere else! She has a wonderful group of employees who are always pleasant, cheerful, and very competent!! Always 5 star service!!"
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LINDA ELLINGSON

March 18, 2025

5  out of  5
rating by LINDA ELLINGSON
"Mary was wonderful and was able to save me $150 a month. Greatly recommend State Farm, and Mary!"
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jet velante

March 17, 2025

5  out of  5
rating by jet velante
"Always reliable. Highly recommended"
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stephanie eastbury

March 14, 2025

5  out of  5
rating by stephanie eastbury
"Anytime i call the colby, everett office they have their accounts linked to caller ID and i get immediate answers,etc Free calendars for my car even when i come in, And can do half payments for my 6 month premium After 1st payment the 2nd half not due for another couple months Awesome service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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David Wayne

March 13, 2025

5  out of  5
rating by David Wayne
"Grace is extremely pleasant and helpful and courteous. Everytime I enter the building she always greets with a welcoming smile"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kurt Willows

March 12, 2025

5  out of  5
rating by Kurt Willows
"Very personal and Professional!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service through the years. If there is anything else we can do for your insurance needs, just let us know!"
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Teresa Lakey

March 11, 2025

5  out of  5
rating by Teresa Lakey
"I had State Farm insurance for a while. They are so nice . They helped me with a accident that happened in February it was so easy to get information from him and what I needed to do to replace my vehicle and get a Rent-A-Car while my vehicle was gonna get worked on or expected. I found that they worked so easy with their customers when they get into an accident or any other information we needed they are on it and has answers."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Vince Hofford

March 11, 2025

5  out of  5
rating by Vince Hofford
"Very kind and informative! Grace explained why rates have increased! Answered all my questions with patience and clarity!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Pinoy Postman

March 11, 2025

5  out of  5
rating by Pinoy Postman
"Excellent customer service by Mary 👍 friendly, professional, keep up the good work!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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salvador zepeda

March 5, 2025

5  out of  5
rating by salvador zepeda
"Very friendly office"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Anna Lazaro

March 4, 2025

5  out of  5
rating by Anna Lazaro
"It’s been a quick experience - very responsive staff and easy to speak with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Melissa Saflor

March 4, 2025

5  out of  5
rating by Melissa Saflor
"Thank you mary, for customer service care.:)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jill Schnibben

March 3, 2025

5  out of  5
rating by Jill Schnibben
"Mary has been super helpful from the get go! She helped me update my car insurance after moving to Washington and made the transition super simple! Appreciate you :)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Julie Putterman

March 3, 2025

5  out of  5
rating by Julie Putterman
"I have been a client of State Farm for at least 40 years. In particular this has been my office for over 10 years. Through all the ups and downs of being a car owner and a renter, State Farm and Grace Bacalan and her kind and competent staff have been lovely."
We responded:
"Thank you for taking the time to share your thoughts, Julie! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kathy Melton

March 3, 2025

5  out of  5
rating by Kathy Melton
"I'm very please with Grace Bocalan's office. They're easy to talk to and very friendly."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jakee D. K.

February 26, 2025

5  out of  5
rating by Jakee D. K.
"Excellent customer service! Mary is so helpful and knowledgeable."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Juliet P

February 25, 2025

5  out of  5
rating by Juliet P
"Mary Ney was very kind, and helpful through our phone call. She's always prepared to give me answer to my questions. Kudos to her. Keep up the good work."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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R Elgin

February 22, 2025

5  out of  5
rating by R Elgin
"Highly recommend Grace Bocalan's office for all your insurance needs. I have found they are easy to get ahold of or will quickly call back. Very responsive, knowledgeable, and helpful over the years when I have had questions or need assistance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thank you for letting us take care of your insurance needs through the years!"
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Savannakay Pallogi

February 21, 2025

5  out of  5
rating by Savannakay Pallogi
"Great people"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you have a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Always a pleasure to see you. Your smile brings sunshine to our office! "
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Panini Barney

February 20, 2025

5  out of  5
rating by Panini Barney
"I'm happy she's speak to me so kindly and tagalog language, it's a happy call service and satisfied for all the help information, Thanks Mary"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Salamat!"
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Corey Dire

February 18, 2025

5  out of  5
rating by Corey Dire
"Miss Maria always takes great care of me at Grace Bocalan’s State Farm office. She is a great asset to her office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! We also appreciate all your referrals Corey! Your trust and confidence in us mean so much to us!"
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My Pham

February 18, 2025

5  out of  5
rating by My Pham
"Friendly and excellent customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lhyn Hilliard

February 18, 2025

5  out of  5
rating by Lhyn Hilliard
"Ms. Grace Bocalan and her wonderful team are very helpful and aways want to help and give their customers the best. They are extremely friendly and thoughtful. They take good care of their customers. They have good communication and always call back as soon as they can. Ms. Mary always helps me out when I need it and is very thorough with her work!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you!"
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Joe Dumo

February 18, 2025

5  out of  5
rating by Joe Dumo
"Everyone in Grace Bocalan’s State Farm Insurance are very helpful and knowledgeable. Most of the time it is Mary who assists me with all my insurance needs. The regional office is somewhat slow in processing requests and keeps sending me automated bills. But with Mary, she's on top of everything and keeps the record straight. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thank you, Joe, for your trust, confidence and letting us take care of your insurance needs through the years!"